Privacy Policy

Last updated: September 22, 2026

Welcome to Hello5, an international social networking and communication platform operated through hello5.net.

This Privacy Policy explains what personal information we collect, how we use it, how we protect it, when it may be shared, and the choices available to you when you use Hello5.

By creating an account or using Hello5, you acknowledge that you have read and understood this Privacy Policy.

1. About Hello5

Hello5 is an international social network that allows people to create profiles, discover other members, communicate through private messages, share photos and videos, and use other social and communication features provided by the platform.

Hello5 is available to users in multiple countries and languages.

This Privacy Policy applies to the Hello5 website, mobile applications, and related services operated through the Hello5 platform.

2. Information We Collect

Depending on how you use Hello5, we may collect the following categories of information.

2.1 Information You Provide

When you create or update an account, you may provide information such as:

• Username

• First and last name

• Email address

• Gender

• Age or date of birth

• Country

• City

• Languages spoken

• Profile photo

• Biography or "About Me" information

• Relationship or marital status

• Education

• Purpose of membership

• Height and weight

• Smoking and alcohol preferences

• Other information that you voluntarily add to your profile

Some profile information is optional. You decide what optional information you choose to provide and display to other members.

2.2 Content You Share

When you use Hello5, you may voluntarily create or upload content such as:

• Photos

• Videos

• Profile information

• Messages

• Comments

• Other content that you choose to publish or send through the platform

Please remember that information you voluntarily make visible to other Hello5 members may be viewed, copied, or shared by those members.

2.3 Technical Information

When you access Hello5, our systems may automatically receive technical information such as:

• IP address

• Browser type

• Operating system

• Device information

• Language and regional settings

• Date and time of access

• Pages or features accessed

• Technical logs and security information

This information may be used to operate, maintain, secure, and improve the service.

3. Google Sign-In and Google User Data

Hello5 may allow you to create or access your account using Google Sign-In.

If you choose to sign in with Google, Hello5 may receive information that Google makes available to us based on the permissions you grant. This may include:

• Your name

• Your email address

• Your Google profile picture

• A unique identifier associated with your Google account

The exact information provided by Google may depend on the permissions and authentication method available at the time you use Google Sign-In.

How we use Google user data

Information received through Google Sign-In is used only for purposes related to providing and managing your Hello5 account, including:

• Creating your Hello5 account

• Authenticating your identity

• Signing you into Hello5

• Associating your Google account with your Hello5 account

• Displaying relevant account information on your Hello5 profile

• Maintaining account security

• Providing and improving the authentication functionality

Hello5 does not sell Google user data.

We do not use Google user data for advertising purposes.

We do not use Google user data for purposes unrelated to providing or maintaining the Hello5 service.

We do not transfer Google user data to third parties except where necessary to provide the requested service, comply with applicable law, protect the security of Hello5, or as otherwise permitted by Google's applicable policies and your authorization.

4. How We Use Personal Information

We may use information collected through Hello5 to:

• Create and manage user accounts

• Authenticate users

• Provide social networking and communication features

• Allow members to discover and communicate with other members

• Display user profiles

• Deliver private messages and other communications

• Store and display content uploaded by users

• Provide video, photo, and other platform features

• Maintain and improve the website and applications

• Detect and prevent spam, fraud, abuse, and unauthorized activity

• Protect the security of users and the platform

• Investigate violations of our rules

• Respond to support requests

• Comply with legal obligations

• Maintain technical and security logs

• Improve the reliability and performance of Hello5

We use personal information only for legitimate purposes related to operating and providing the Hello5 service.

5. Information Visible to Other Members

Hello5 is a social network. Some information that you choose to add to your public or member-visible profile may be visible to other Hello5 members.

Depending on your settings and the features you use, this may include:

• Username

• Name

• Age

• Gender

• Country and city

• Languages

• Profile photo

• Biography

• Other information that you voluntarily publish

You should not publish information that you do not want other people to see.

Private messages are intended for communication between the participants. However, users are responsible for the information they choose to send to other users.

6. Photos, Videos and User Content

Photos, videos, profile information, messages, comments, and other material uploaded by users are considered user-generated content.

You are responsible for ensuring that the content you upload does not violate applicable laws, intellectual property rights, privacy rights, or the Hello5 Terms and community rules.

Hello5 may remove content or restrict accounts when necessary to address spam, fraud, abuse, illegal activity, copyright violations, privacy violations, or other violations of applicable rules.

7. Cookies and Similar Technologies

Hello5 may use cookies and similar technologies to operate the website and provide requested functionality.

Cookies may be used for purposes such as:

• Keeping users signed in

• Maintaining sessions

• Remembering preferences

• Improving website functionality

• Maintaining security

• Understanding general website usage

• Measuring and improving website performance

Some cookies may be necessary for the operation and security of the service.

You can manage or restrict cookies through your browser settings. Disabling certain cookies may affect the functionality of Hello5.

8. Information Sharing and Disclosure

Hello5 does not sell personal information or Google user data to third parties.

We may disclose information in limited circumstances, including:

Service providers

We may use trusted service providers that help us operate Hello5, such as hosting, infrastructure, security, email, technical support, or other services necessary to operate the platform.

These providers may access information only to the extent necessary to provide services to Hello5.

Legal requirements

We may disclose information when required or permitted by applicable law, legal process, court order, or governmental request.

Security and fraud prevention

We may use or disclose information when reasonably necessary to:

• Prevent fraud

• Detect abuse

• Investigate unauthorized activity

• Protect users

• Protect Hello5

• Protect our systems and infrastructure

• Enforce our rules and policies

Business changes

If Hello5 is involved in a merger, acquisition, restructuring, sale of assets, or similar business transaction, information may be transferred as part of that transaction, subject to applicable law.

9. Data Retention

We retain personal information for as long as reasonably necessary to provide and operate your Hello5 account and services, maintain security, comply with legal obligations, resolve disputes, and enforce our agreements.

When you delete your account, Hello5 will begin the account deletion process.

Some information may remain temporarily in backups, security logs, fraud-prevention records, or where retention is required or permitted by applicable law.

The retention period may therefore vary depending on the type of information and the reason it was collected.

10. How to Delete Your Hello5 Account

You can request deletion of your Hello5 account through the account settings available on the website.

To delete your profile, use:

Edit My Profile → Delete My Account

Account deletion removes or disables your account and begins the process of deleting associated personal information, subject to information that we are legally required or reasonably permitted to retain.

If you cannot access your account or need assistance with deletion, you may contact Hello5 through the Contact section of the website.

11. Your Privacy Rights

Depending on your country or applicable law, you may have rights regarding your personal information, including the right to:

• Request access to your personal information

• Request correction of inaccurate information

• Request deletion of personal information

• Request restriction of certain processing

• Object to certain processing

• Request a copy of certain information

• Withdraw consent where processing is based on consent

You can also control much of the information associated with your Hello5 profile through your account settings.

12. International Users

Hello5 is an international service and may be used by people located in different countries.

Depending on where you live and where our infrastructure or service providers operate, your information may be processed or stored in countries other than your country of residence.

Where required by applicable law, appropriate safeguards will be used for international transfers of personal information.

13. Data Security

Hello5 uses reasonable technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no website, application, network, or electronic storage system can guarantee absolute security.

You are also responsible for keeping your account credentials confidential and for notifying Hello5 if you believe your account has been accessed without authorization.

14. Children's Privacy

Hello5 is not intended for children who are below the minimum age required to use the service under applicable law.

We do not knowingly collect personal information from children who are not permitted to use the service.

If we become aware that an account has been created by a person who is not legally permitted to use Hello5, we may take appropriate steps, including deleting the account and associated information where appropriate.

15. Third-Party Websites and Services

Hello5 may contain links to third-party websites or services.

Those websites and services have their own privacy policies and practices. Hello5 is not responsible for the privacy practices of third-party websites that we do not operate.

We encourage users to review the privacy policies of third-party services before providing personal information to them.

16. Account Security and Abuse Prevention

To maintain a safe environment, Hello5 may monitor technical information and platform activity for security, spam, fraud, abuse prevention, and enforcement of our rules.

Accounts may be restricted, suspended, or deleted when users engage in activities such as:

• Spam

• Fraud

• Identity theft

• Impersonation

• Fake campaigns or deceptive activity

• Unauthorized use of another person's information

• Illegal activity

• Uploading prohibited content

• Sharing another person's private information without authorization

• Other serious violations of Hello5 rules

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be published on this page with a revised "Last updated" date.

We encourage users to review this Privacy Policy periodically to understand how their information is handled.

18. Contact Hello5

If you have questions, concerns, requests regarding your personal information, or questions about this Privacy Policy, please contact Hello5 through the Contact section available on the Hello5 website.

Website: https://www.hello5.net/en/contact

Privacy Policy: https://www.hello5.net/en/privacy-policy

Hello5 – International Social Network

This Privacy Policy applies to the Hello5 service operated through hello5.net.